Privacy Policy

Last Updated: November 27, 2025

Welcome to Bill Duffield Travel Agent (the “Site”). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information when you voluntarily provide it to us, including:

• Email addresses submitted for our newsletter through Mailchimp

• Name, email, phone number, travel details, and preferences submitted through:

  • Contact forms

  • Quote request forms

We do not collect payment information, booking details, or sensitive personal data through this website.

2. How We Use Your Information

We use your information to:

• Send newsletters, travel tips, and updates via Mailchimp

• Respond to inquiries, contact form submissions, and quote requests

• Improve site performance and user experience

• Maintain website security and functionality

We do not sell, rent, or share your information with third parties for advertising.

3. Email Marketing (Mailchimp)

When you subscribe to our newsletter, your email address is stored and managed through Mailchimp, which complies with GDPR and other global data protection standards.

You can unsubscribe from emails at any time by clicking the unsubscribe link in any email from us.

4. Analytics and Cookies

We use Google Analytics to collect non-personal information such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

Google Analytics uses cookies to help us understand website traffic and usage. You can disable cookies through your browser settings at any time.

5. How We Protect Your Information

We use industry-standard security measures to protect your personal information, including secure hosting, SSL certificates, and data encryption where appropriate.

While we take these precautions, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Sharing

We only share personal information with third parties when necessary to operate the Site, such as:

• Mailchimp (email list management)

• Website hosting provider

• Google Analytics

We do not share data with advertisers or sell user data.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold

• Request correction or deletion

• Opt out of emails or data collection

• Request a copy of your personal information

To make a request, email us at [your preferred contact email].

8. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of these third-party websites.

9. Children's Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, you can contact us at:
bill@travelwithmontecarlo.com